Privacy Policy

Last updated: June 4, 2026

1. Introduction

BigReddyFinTaxPro ("we", "our", "us") operates the bigreddyfintaxpro.com website and the Indian Income Tax Analyser platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create an account, we collect your email, name, and authentication credentials.
Payment Information: Payment details are processed through Razorpay. We do not store credit card information directly.
Communication: When you contact us via email or support forms, we collect the content of your messages.

2.2 Information Automatically Collected

Usage Data: IP address, browser type, pages visited, time spent, device information.
Cookies: We use Firebase authentication cookies and session tokens for user identification.
Tax Queries: Chat history with the AI tax assistant is stored to improve your experience and our service.

3. How We Use Your Information

Provide, maintain, and improve our services
Process payments and send transaction confirmations
Send updates, newsletters, and promotional content (you can opt out anytime)
Respond to your inquiries and provide customer support
Analyze usage patterns to enhance user experience
Comply with legal obligations

4. Data Security

We implement industry-standard encryption (SSL/TLS) and Firebase's security measures to protect your data. However, no transmission over the Internet is 100% secure. We encourage you to use strong passwords and never share your login credentials.

5. Third-Party Services

Our platform integrates with:

Google Firebase: For authentication, database, and hosting (see Firebase Privacy Policy)
Razorpay: For payment processing (see Razorpay Privacy Policy)
Anthropic: For AI-powered tax analysis (see Anthropic Privacy Policy)

6. Data Retention

We retain your account information as long as your account is active. Chat history is retained for 12 months unless you request deletion. Payment records are retained for 7 years for compliance purposes.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (right to be forgotten)
Opt out of marketing communications
Export your data in a portable format

8. GDPR & CCPA Compliance

If you are in the EU or California, you have additional rights under GDPR and CCPA. We process your data lawfully with your consent or based on our legitimate interests. You can withdraw consent at any time.

9. Children's Privacy

Our services are not intended for individuals under 18 years. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of changes.

11. Contact Us

For privacy concerns or questions, contact us at:

Email: privacy@bigreddyfintaxpro.com
Address: BigReddyFinTaxPro, India